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Distinctive features

We are the largest independent Italian loan servicer in the market in terms of managed loan volumes.

We offer Investors and Banks an efficient operating model that is modulable according to the Customer's needs and based on 4 key factors.

1. Experience

We are able to offer Banks and Investors a full range of integrated, highly specialised services thanks to our consolidated experience gained in the problematic loans market and by establishing strategic Partnerships.

2. Strong, long-term track record

We are proudly able to offer an excellent operating model, an excellent track record that covers the entire life-cycle of loans, top ratings at European level and a solid market reputation.
We are able to offer a specialised consultancy service aimed at pinpointing the most appropriate recovery strategy using a scalable and modular management platform.

3. System & Operations

We use a proprietary information system with a database built up over 20 years of operation and specifically developed to manage high loan volumes, optimising the processes and making the credit management process more effective. Thanks to this infrastructure, we develop detailed reporting that makes the management process monitoring more punctual.  

4. Professional resources

People represent a fundamental asset for doValue. The Group benefits from an experienced Management team and highly qualified collaborators, whose skills and competencies are constantly updated thanks to a continuous and multi-channel training programme, from e-learning to learning-by-doing.
In light of the growing internationalisation, doValue ensures quality training programmes in line with the strategic decisions and organisational requirements. ​Their enhancement and the development of professionalism, at the basis of the Group’s growth, are essential elements to face the challenges of an increasingly competitive market.