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doValue Group is the leading operator in the management of loans and real estate assets for Banks and Investors, with assets under management of approx. €158 billion at the end of 2020 (GBV - gross book value) growing by c. 20% since the end of 2019 (€132 billion).

doValue is the market leader in Italy, in Iberia, Greece and Cyprus. All these markets are characterized by significant growth opportunities, given the high levels of non-performing loans and the strong interest from international investors.
Banks and Investors entrust doValue with the management of non-performing loans and real estate assets both through long-term partnerships or through ad hoc contracts as.

doValue, as an independent servicer, is characterized by an “asset-light ” business model characterised by a simple remuneration based on fixed and variable fees without contemplating direct investments in loan portfolios or real estate assets and without significant balance sheet risks.
doValue focuses on those segments in which it is possible to carry out high value-added activities such as the management of medium to large corporate loans, secured by real estate assets (NPLs). In addition, doValue is able to assist banks in the early stages of the loan management cycle (Early Arrears and UTPs) and also in the optimisation of real estate portfolio from credit recovery actions (REOs).

€ 418,2 m revenues
as at 31 December 2020
€ 158 bn GBV
as at 31 December 2020
3,230 employees
as at 31 December 2020
Since 2018, doValue has gone through a phase of expansion and diversification across all Southern European markets, starting a process of transformation and integration with the entry in the Greek market through the acquisition of a mandate executed with the four systemic Greek banks and later in the wider Southern European market with the acquisition of Altamira Asset Management in 2019 (a leading Servicer active in Spain, Portugal and Cyprus with a strong expertise in the management of real estate assets).

In the Italian market, doValue’s growth continued with the acquisition of new management contracts executed on behalf of Banks and Investors and particularly with the achievement of a leadership position in servicing of securitisations backed by state guarantee (“GACS”).
At the end of 2019, doValue announced the acquisition of Eurobank-FPS, a Greek servicer with assets under management of over €26 billion, which allowed the doValue to become a leader player also in the promising Greek market. The completion of the FPS acquisition in June 2020 (subsequently renamed doValue Greece), represents a further step torward in the achievement of the Group’s 2020-2022 Business Plan, which seeks to strengthen doValue’s leadership in the servicing market in Southern Europe pursuing greater diversification in geographical terms and across the credit value chain.
In August 2020, doValue has completed the issuance of its first senior guaranteed bond for a total principal amount of €265 million at a fixed rate of 5.00% per annum (maturity in 2025).

In May 2021, doValue announced the acquisition of a 10% stake in Brazilian fintech company Quero Quitar with the aim to establish cooperation and partnership in the future for the development of innovative recovery models and collection technology in the European unsecured NPL market segment.
In July 2021, doValue completed the issuance of its second senior guaranteed bond for a total principal amount of €300 million at a fixed rate of 3.375% per annum (maturity in 2026).

The doValue Group operations are focused on the provision of services to Banks and Investors over the entire life-cycle of loans and real estate assets. The Group makes available to its customers makes an IT infrastructure developed in over 20 years of experience: the wealth of data of doValue makes it possible to optimize the credit management process, improving predictive skills and the ability to anticipate market trends.

doValue and Italfondiario, in their capacity as Special Servicers, have received the following ratings: “RSS1-/CSS1-” by Fitch Ratings, and “Strong” by Standard & Poor’s, which are the highest ratings assigned to Italian operators in the sector. They have been assigned to doValue and Italfondiario since 2008, before any other operator in this sector in Italy. In 2017, doValue was also assigned a Master Servicer rating of RMS2/CMS2/ABMS2” by Fitch Ratings, which was also improved by a notch in 2019. In July 2020, doValue received the BB Corporate credit rating, with stable outlook by Standard & Poor’s and Fitch, confirmed in february 2021.
About ESG Ratings, in the month of October 2021, MSCI ESG Ratings has upgraded doValue ESG rating from “A” to “AA”. doValue’s ESG framework is currently also rated by Sustainalytics (with a “medium risk” assessment) and by Vigeo Eiris (with a “limited risk” assessment).