Staff training and development

For doValue, training and professional development are key elements in the growth of its people: represent an important opportunity to convey both the Group’s values and strategy.
Training is essential for the Group’s growth: the Group is particularly attentive to the organisation of training courses that are as personalised as possible and respond to the needs of each individual.
The training offer includes, in addition to the planned training programmes, numerous webinars made available to staff aimed at providing useful working tools and personal development. .
Training enriches specific skills and is a tool for the enhancement and professional fulfilment of employees.
The Group also supports employees who want to enrich their personal and professional development by obtaining degrees, postgraduate master’s or certifications.

The courses carried out led to a substantial increase in the amount of training provided: in 2020 the Group provided over 69,000 total hours of training from 42,000 provided in 2020.

Training hours by gender and by role	2021			2020			2019
Training hours by gender and by role	Women	Men	Total	Women	Men	Total	Women	Men	Total
Top Management	4,951	5,681	10,632	904	3,479	4,383	735	1,708	2,443
Middle Management	14,339	12,382	26,721	8,774	5,988	14,762	6,969	7,816	14,785
Staff	18,916	13,113	32,029	14,762	8,706	23,280	18,053	11,797	29,850
Totale	38,206	31,176	69,382	24,252	18,173	42,425	25,757	21,321	47,078

Average training hours per employee, by role, and by gender	2021			2020			2019
	Women	Men	Total	Women	Men	Total	Women	Men	Total
Top Management	124	533	72	29	33	32	26	19	21
Middle Management	39	31	35	24	15	19	27	25	26
Staff	13	16	14	10	6	7	17	18	18

Training in data security and privacy

Training on privacy and cybersecurity issues increased from about 2,200 hours in 2020 to more than 8,000 in the reporting year, reflecting the growing importance of issues related to data security and IT system management.