The 2027–2029 Sustainability Strategy
The 2027–2029 Sustainability Strategy forms part of the Group’s transformation journey outlined in the “Ready · Set · Scale” Business Plan, translating our Purpose, Mission and Vision into concrete, measurable objectives.
Through initiatives focused on people, responsible credit management and the environment, the ESG strategy supports the evolution of the operating model, technological innovation and the Group’s ability to create long-term value.
Three pillars of the Stratgey
Our objectives 2027-2029:
- Promote sustainable mobility solutions for business travel while fostering the adoption of digital working tools
- Improve energy efficiency at the Group’s main offices
- Enhance environmental performance monitoring through Carbon Footprint assessment
Focused on 2 UN 2030 Agenda SDGs:
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Our objectives 2027-2029:
- Promote financial education and literacy initiatives in local communities
- Introduce a Group-wide methodology to measure the effectiveness of employee engagement and skills development programmes
- Promote the Group’s cultural transformation and leadership development by delivering 3,000 hours of leadership training
- Strengthen digital and Artificial Intelligence skills through a dedicated training programme
Focused on 3 UN 2030 Agenda SDGs:
Our objectives 2024-2026:
- Measure debtor customer satisfaction
- Develop digital services for customers to enhance and facilitate interactions
- Achieve a completion rate of at least 85% for ethics and anti-corruption training programmes
- Achieve a completion rate of at least 85% for privacy training programmes
Focused on 1 UN 2030 Agenda SDG:
We contribute to the sustainable development of the financial system.
The doValue Group has embedded ESG principles within its corporate strategy.
The doValue Group is committed to integrating Sustainability into corporate strategy.
We foster relationships based on continuous and proactive dialogue.
We manage our supply chain responsibly.
Focus dedicated to ESG initiatives and projects
